Addressing consumer concerns

Our consumers sometimes have specific questions about our products, such as how safe they are to use, how they are made and what they contain. Here we answer some of these questions.

Our approach

Bird iconAs a leading global consumer goods company, we promote the benefits of our products using many different channels of brand communication. Advertising can be a powerful force for behaviour change.

Paul Polman talking with a consumer in a supermarket in Brazil

Product safety

Woman looking in a fridge containing Unilever products

Consumers trust us to provide them and their families with products that are safe.

Confidence in safety

Ice cream factory in Italy.

The human and environmental safety of our products is an absolute priority for Unilever.

Developing alternative approaches to animal testing

Test tubes in rack in laboratory, R&D, Vlaardingen

We are at the forefront of research into novel non-animal approaches to replace animal testing.

Farm animal welfare

Animal welfare is a concern increasingly appearing on the agendas of consumers and NGOs as well as in draft regulations.

Advertising & marketing

Advertising helps inform and engage with people about the benefits of our products and innovations.

Genetically modified crops

Unilever’s position statement on genetically modified crops (GMOs).